CogniCity OSS is a free and open source software for community-led disaster response and recovery in highly dense urban environments. Designed, tested, and operationally deployed in Southeast Asia’s monsoon flooding, the system uses a novel humanitarian chatbot model to crowdsource disaster information through social media channels and then gathers, sorts, and displays these solicited reports in real-time on a web-based, mobile-centric map. The system operates as critical urban infrastructure that enables robust, reliable information sharing and communication among residents, government agencies, and first responders.
Following successful city-scale deployments, CogniCity OSS was expanded to the national scale in Indonesia and developed for additional hazards including volcanoes, earthquakes, typhoons, fires, and severe weather. It was also piloted in Metro Manila, then deployed for all hazards at the national scale in the Philippines. Other instances are currently operational in Hong Kong and in testing in Pakistan. As a crowdsourcing system that goes far beyond passive data mining, CogniCity OSS is an enterprise-level product for soliciting disaster information and displaying heterogeneous data in an accessible format, making it critical infrastructure for climate change adaptation at scale.